Privacy Policy

This Privacy Policy explains how Amman Vision Treatment & Recycling ("Mega", "we", "us") collects, uses, shares, and protects your information when you visit our website, contact us, or use our services.

Last updated:

1) Who we are

Amman Vision Treatment & Recycling (Mega) operates circular‑economy and waste‑management services in Jordan. Throughout this policy, references to “we”, “us”, or “our” mean Mega.

2) Scope

This policy covers information collected via our websites, forms, emails, mobile or web applications, events, and other channels that link to it. It does not apply to third‑party websites or services that we do not control.

3) Information we collect

Information you provide

  • Contact details (name, email, phone, organization).
  • Account and support communications.
  • Service requests, pickup schedules, and preferences.
  • Job application materials (CV, cover letter, qualifications).

Information we collect automatically

  • Usage data (pages visited, links clicked, referring pages).
  • Device and log data (IP address, browser type, time zone, language).
  • Approximate location based on IP address.
  • Cookies and similar technologies (see Cookies).

Information from third parties

Where lawful, we may receive information from service providers (e.g., analytics, payment, logistics), public sources, or partners to support our services and operations.

4) How we use information

  • Provide, operate, and improve our websites and services.
  • Respond to inquiries, schedule pickups, and deliver customer support.
  • Send service‑related communications and updates.
  • Analyze usage to enhance performance, security, and user experience.
  • Recruitment and HR administration for applicants.
  • Comply with legal obligations and enforce our terms, policies, and rights.
  • With consent or as permitted by law, share educational content, surveys, or announcements.

6) Sharing & disclosure

We do not sell your personal information. We may share it with:

  • Service providers under contract (hosting, analytics, communications, security, logistics).
  • Government or law‑enforcement agencies where required by law.
  • Professional advisors (legal, accounting) under confidentiality.
  • Another organization in connection with a restructuring, merger, or asset transfer.

7) International data transfers

Your information may be processed in countries outside your own. Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect personal data transferred internationally.

8) Data retention

We keep information only as long as necessary for the purposes described in this policy, to comply with law, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and legal requirements.

9) Security

We use administrative, technical, and physical measures designed to protect information. No method of transmission or storage is fully secure; if you believe your account or interaction with us is no longer secure, please contact us immediately.

10) Your rights

Depending on your location, you may have rights to access, correct, update, delete, or restrict the use of your personal information; to object to processing; and to request portability. You may also withdraw consent where processing is based on consent.

To exercise your rights, please see the Contact us section below. We will respond as required by applicable law.

11) Cookies & similar technologies

We use cookies and similar technologies to operate our website, understand usage, and improve services. You can control cookies through your browser settings. Some features may not function properly without certain cookies.

12) Third‑party links and services

Our website may link to third‑party sites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of every site you visit.

13) Children’s privacy

Our services are not directed to children under the age required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

14) Changes to this policy

We may update this policy from time to time. The “Last updated” date will be revised when changes are made. Material changes will be highlighted on this page or communicated as appropriate.

15) Contact us

If you have questions or requests about this policy or our handling of personal information, please contact:

Privacy inquiries

Email: privacy@avtr.jo

Phone: +962 77777 11 05

Postal address

36 Suleiman Al‑Nabulsi Street, Boulevard,
Amman – Jordan

If you are located in the EEA/UK and believe we have not resolved your concern, you may have the right to contact your local data protection authority.